We treat every project uniquely and understand that your home is not just a house.
We have a proven process to ensure we provide the highest quality results, ensuring you have a pain-free, no hassle experience.
Before the project
Before the project starts we will visit the site with you and clarify the following:
Access
- Parking, keys, access cards
- Alarm system, smoke alarms, air conditioning
- May we use the bathroom/water/electricity
- Any additional questions to ensure a smooth start
- Permission to publish photos of the job on our website. Images will be anonymous and exclude specific identification
- Permission to put a MIW sign in front of the property. This helps with deliveries
Scope
- The Scope will be clarified
- Colour matches will be made and approved prior to starting
- We will discuss any changes or variations to the project scope
- Variations need to be emailed to Rohan at: office@meninwhite.com.au
- We will clarify the details – hooks, cables, are picture hooks to remain or be removed
- Please – all wiring and cables are to be disconnected by yourself or advise on how we can work around wiring.
Communication and project updates
- We will prepare a scope of work in Evernote and text/email you a link to review and confirm
- Once confirmed, this scope of work becomes our guide and we will faithfully follow it
- Updates to the job will be added to the online scope of work every couple of days and archived for future reference
When work commences
- On the first day we will re-check the scope and seek clarification to the answers above
- A brush out of the colours will be presented for final approval
- Site will be left clean and tidy at the end of every day
- A walk through with yourself at the beginning, at the half-way point, and when almost finished, will make sure that we are on track and that we are fulfilling all expectations
- Gear will remain on site during the duration of the project Gear will be washed and cleaned off-site
After the project is complete
- We will ask you to inspect the work to confirm that all work has been satisfactorily completed The site will be left clean and tidy
- All access keys/swipe cards will be left in an agreed upon location
- We will provide touch-up paint
- We will provide you with a maintenance plan upon request
