Men in White featured as a Xero case study

Men in White featured as a Xero case study

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Men In White Painting Service
5.0
Based on 112 reviews
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Kerri B
07:07 13 Jul 24
Rohan and his team Choi and David painted our vermiculite ceiling. From the start to the finish of this job, we were impressed by great professionalism, communication and an exceptional paint job. Would totally recommend Men in White.
Judith Neville
04:41 02 Jul 24
I chose Men in White based on recommendations of previous customer reviews and I was not disappointed. Rohan & his team provided an excellent service and cleaned up after themselves. I am very happy with the outcome & my apartment looks fresh and new again. I would highly recommend Men in White.
Victoria O'Brien
19:28 27 Mar 24
Choy and Rohan did a fantastic job with our painting! I’m so pleased with the result. Rohan and his team are wonderfully polite and respectful. Communication was straightforward. Highly recommended.
Ellen Forsyth
21:55 14 Mar 24
I selected Men in White based on a referral, and it was accurate. They are very detailed in their work, and clean up after their work really well. They transformed elderly painted brick which was peeling, with some moss in parts, into well prepared and painted walls. They dealt well with difficult painting surfaces. They were punctual and worked hard. I was kept well informed of progress, and they were happy to answer any questions I had. I am very happy with the work which was done. I appreciate the quality of the work and the communication.
Pat Rogerson
00:36 14 Mar 24
We employed Men in White to paint the exterior of our 1920s California Bungalow home and found their workmanship to be of the highest quality. The team were meticulous in their paint preparation work, including cleaning, sanding off the old paint, repairing any old woodwork damage and protecting the paths, brickwork and windows. Always punctual and courteous, we were impressed with the team's attention to detail and the high-quality finish of their painting.We appreciated Rohan keeping us informed of the painting team's daily work schedule and answering any questions that arose. MIW also cleaned and re-painted our old, faded colourbond fence. What a transformation! Thank you. We have no hesitation in recommending Rohan and the MIW team for any painting needs.
Samantha Hickey
02:20 10 Feb 24
We used Men In White to paint our home when we moved in in 2019 and just had them back in to help us with some touch up work (we had some water leaks and new air conditioners installed that were a different size). Their professionalism is just great - Rohan and the team are organised, prompt, and very efficient to work with. Choi our painter was very polite and courteous while in our home - even the cats liked him! Their quality of work is superb - I can't tell where the old and new paintwork begin and end. The work was completed well within the expected time and everything was left tidy. Thanks Men In White!
Rick Slovitt
05:01 09 Jan 24
I have now used Rohan and the Men in White Team on 3 occasions in my home. Each time the experience has been a pleasure. Excellent and clear communication; expert skill levels and attention to detail; jobs done on time to a beautiful level of finish; professional, clean, tidy and polite from start to finish. The next time I need painting done, I won't hesitate to ring MiW again.
Waqar Rana
07:19 15 Dec 23
G M
01:27 05 Dec 23
I have engaged Men in White on two occasions (2017 and 2023) and both times, their work has been exemplary. Rohan's communication with the client is superb, his team are skilled, efficient, tidy and polite. The 2017 work maintains a great finish and the recent work looks superb. I cannot recommend MiW more highly.
Penny H
12:24 26 Nov 23
We chose Men in White to safely deal with the lead paint in our terrace house. They gave us so much more than that - a wonderful finished job (after many colour consultations), constant communications and feedback during the work, and great attention to detail. Our job wasn't easy but Rohan and team took a lot of the anxiety from the process by helping us with the many problems in the house and patiently making helpful suggestions to resolve issues. (This included recommending other tradespeople who were all reliable and did a good job.)Thank you for your hard work and dedication and for bringing your artistic touch to our home. We are very happy with the result and we will not hesitate to recommend your services to friends and family in the future.
Karen
00:12 13 Sep 23
We highly recommend Rohan's Men in White. Once work commenced, Rohan clearly communicated with us every step along the way. His team - Andre, Louis, and Nicolas were meticulous in their preparation and attention to detail. They were careful to minimise dust and cleaned up at the end of every day. They informed us the finished paintwork would be “perfect” and we weren’t disappointed; we are incredibly impressed. They went above and beyond our expectations, for example, who would have guessed painters could repair the cause of our leaking chimney, where other tradespeople failed to do so? The team worked very well together which was a pleasure to observe. We look forward to asking Rohan and his team to return at a later date to do more painting of our house internally.
Emily Willis
03:41 29 Jan 23
Rohan and his team provide exceptional service & the kind of service that is way beyond expectations. From the care taken to match existing paint schemes by providing colour tests, to the courtesy to ensure waste is disposed of appropriately and house rules established before starting work. The care when completing the paint work is exceptional to ensure it is immaculate and the site cleanup after completion left our place cleaner than before they started! Rohan and his team are also just great people so it’s a joy to work with them & special mention to Andre! We also had quite a challenging job that was added partway through the main paint work to restore our kitchen hoop pine plywood joinery and Paperock kitchen bench tops. This required some experimenting which Rohan & Andre restored with ease! Thanks all & I would definitely recommend Men in White to anyone.
Tiffany F
05:58 15 Nov 22
I can not recommend Rohan and the MIW team highly enough. Rohan gave excellent advice on what we needed to do with painting our house and it turned out so beautifully - especially the detail in our old cornices. The care the team took throughout was incredible - preparing the surfaces and making sure there was no mess. They even polished our window fittings!They did so much more than painting for us - in the process of preparing the walls, we found many issues with damp. Rohan not only helped us find an excellent tradesman to help repair our walls, but he liaised with them for us, and was very kind and patient about the delays to the painting this caused.Communication was excellent throughout and we really appreciated Rohan's guidance. We could not have got our house ready without him!Thank you to the MIW team - they were all so helpful and accomodating, and really went the extra mile.
Sarah Nolan
00:37 25 Sep 22
Our job was particularly difficult, it was more a restoration job as we discovered a 100 year old wall of advertising that needed cleaning and sealing. Rohan visited the site to discuss and from that point on we were involved in the process till the end. Our request for the team to take their time and consult with us was greatly appreciated. They really do offer a unique service and we will definitely be asking the team to return for further jobs and recommend them to anyone who is seeking a professional and caring service.
Kristin B
02:27 01 Aug 22
Rohan and his team repainted the interior of my house. All the team were professional, and Rohan did an excellent job of planning and communicating throughout the works. The overall customer service exceeded my expectations.
Pauline Pollock
12:29 26 Jul 22
The MIW team were meticulous in every aspect of their work from carefully protecting floors and furnishings through detailed prep work to a high quality finish. Rohan's communication with us was painstaking throughout. He was punctual, dependable and vey obliging. I couldn't recommend MIW more highly.
Judy Hunt
04:50 26 Jul 22
Rohan and his Men in White team are beyond excellent. This business is so very very good as a result of attention to detail, meticulous workmanship and an attitude that no customer request is too difficult. I cannot recommend this business more highly.
Graeme Crozier
23:39 21 Jul 22
Rohan and the MIW team have just completed an interior repaint of our house and they were beyond exceptional. The quality of the finish, the thoroughness of the preparation and the thoughtfulness of the customer service and engagement were excellent. I will never use a different painter.
E T. Sydney Australia
07:59 20 May 22
20 May 20221st meeting with Rohan of MIW today, he arrived right-on-time to our home for an On-site inspection upon our request for a quotation – Painting services of our 3 Bedrooms Apartment .Rohan has indeed presented himself professional, courteous, responsive, a good communicator and very experienced with his specialist trade “ Painting & Décor “ for 17 years.He is the first and probably the only company that can provide a detailed quotation immediately after an hour consultation receiving all our requirements on this job. I was presently surprised and impressed with his efficiency, it is obvious that he manages his business effectively, and applies the same to daily works and deliverables to all his clients.Based on our conversation, I understand that Rohan and his team of painters do not take shortcuts. They pay attention to details on each process of the job ( protection, preparation through to the details of repairing prior to each layer of the painting to completion ), this reflects on his price and time frames required to finish each job to a high standard that meet his signature brand of MIW.Our job will start in August, and therefore will have to wait.Without experience of the hands-on works from his team at this stage, I am confident to say that MIW is a good company and will honour their deliverables if any new client wishes to consider them for good painting services for their homes / commercial spaces and others. Happy to recommend and support MIW.Elizabeth TD( Paddington, NSW )
Benny8940
00:04 02 Apr 22
I've used the services of MIW for the second time now and will use them again. Their work is of a high standard and the team are professional and courteous. They really went out of their way to clean up after the job was finished. I have no hesitation in recommending Rohan and his team.
D Lee
11:08 02 Dec 21
We used Men In White to safely encapsulate the lead paint in our old 1920's house and make it safe for our child. They did a wonderful job! Rohan was professional and spent a lot of time going through our job in detail and answering all our questions. His team of painters were excellent and we appreciated their attention to detail and using safe methods to paint our house. Our house was extremely clean after they finished. We would highly recommend them for any paint job.
Grant James
09:08 12 Aug 21
Rohan, David and Mark will sensational over the three weeks that they were painting and repairing our city terrace. Exceptional communication, quality work and friendly faces! Highly recommended
Richard Levasseur
02:54 09 Aug 21
Rohan and his team provide very professional services. Reliable, clean and efficient. Thanks Rohan. Hope to see you soon.
Jason Goldstein
23:53 05 Jul 21
Thanks Rohan for your attention to detail and flexibility in managing the job, with its changes to timing due adverse weather, and minor scope amendments. From start to finish we appreciated your and your team's professional, thorough, careful and polite approach. The painting looks terrific, and the areas near the work are spotless. I highly and unreservedly recommend your services, and will happily have your team cover any of my future painting needs.
Michelle Honan
11:04 10 Jun 21
Rohan was very flexible with an ever changing start date and remained adaptable as things came up, which was much appreciated. He sent a lovely, obliging team headed by Choi. Rohan communicated extensively throughout the project and showed great attention to detail. Very happy with the result.
Evie Murdoch
05:28 09 Feb 21
Rohan was incredible to work with from day 1. He came on site to provide an inspection before providing a final quote. Rohan was happy to do the best job possible within our budget, especially since we are young first home buyers. In doing so, he helped us prioritise the most important restoration activities to focus on too. Rohan was always communicative, super helpful when we had questions and overall a pleasure to work with. Rohan went above and beyond in providing us with some tips and advice for those areas we determined we would try and paint our selves as a cost saving measure too - all of which was very appreciated. This included advice on products, treatment and application. I would HIGHLY recommend Rohan (and his team) to anyone who wants exceptional service and quality for a very fair price, and particularly for restorative paint work.
Catherine Calvert
22:37 21 Jan 21
Always a pleasure to work with Rohan and MIW - he is about as friendly and professional as they come. For our little apartment repaint he prepared a briefing document for his team that was several pages long, and shared it with me beforehand to ensure it was up to scratch and fully detailed (including many points I’d not have thought of). He took the time to ask about other work that was planned and incorporated this into his brief so that the job wouldn’t be affected down the track by other trades (eg, removal of bathroom mirror and painting behind it).Men in White were also able to identify and perfectly match the shade of white that was originally used 12 years ago, which gave a totally seamless finish.Two days later the apartment looks brand new and the work areas were left cleaner than before the job started. Couldn’t recommend Men in White highly enough. Thanks for a flawless job team!
Christine Ewan
03:00 20 Jan 21
If there was a possibility of giving more than 5 stars I would. I have used MIW twice to repaint my unit in preparation for rental or sale. The professionalism of MIW is exemplary from the initial visit and quotation to the finishing touches to the job (see photo). Rohan notices small details and checks whether you want them attended to. Rohan's project management and his and his team's reliability, competence and friendliness is flawless and the finished job is excellent. The attention to cleanup and leaving the site better than they found it is especially appreciated. I recommend MIW without qualification and would engage them without hesitation for future jobs.
Alison Boyd
22:30 11 Nov 20
This is PROFESSIONAL SERVICE.In life you get what you pay for but honestly for this tiny premium, it is absolutely worth it!Rohan comes well prepared for everything. From initial inspection until the final safety sign was removed he kept us informed every step of the way.He does not force his ideas on you, but rather asks the questions which lead you to the right conclusion.His painters and handymen are fully briefed on every task, nothing is left to chance. The quality of the workmanship is exceptional.One of his painting requirements was to strip back some outdoor steps with years (100+yrs) of heavy duty paint on them. So glad we did not simply paint over them as we had initially requested, Rohan suggested we go the hard but ultimately more sustainable way and bring them back to their terracotta federation glory.We will have him come back for further work.
Tim Healy
01:46 04 Nov 20
A fantastic job from Rohan and his team. All of them were prompt and courteous, going the extra mile to provide an exceptional finish.An amazing restoration of the bedroom ceiling, and a beautiful finish to the ageing hallway. Great attention to detail!
Jenny Hollingworth
09:31 27 Oct 20
The whole experience of having our home painted inside and out has been quite extraordinary using MIW. The home looks absolutely beautiful. The experience has been very easy. They paid attention to every detail and have left the house spotlessly clean. Rohan worked within our budget to carefully prepare, and where necessary repair, our inner city Sydney terrace. He communicated clearly and often throughout the whole project. He used his creativity and imagination to come up with solutions to the unexpected. He and his entire team have been courteous respectful not only to us but to our neighbours as well. The team was friendly and diligent with members working long hours to get the job done on time and within budget. Highly recommend MIW to anyone. The quality of their work is exceptional.
Nathan Barker
10:48 08 Oct 20
Rohan and Choi from MIW did an outstanding job to restore and rejuvenate the stairs in our inner-city terrace.Our stairs are dreadfully steep, and with limited options to improve the physical structure Rohan devised a plan to prepare them and treat them to allow continued safe passage of me and my family up and down whilst also making them visually appealing and fit the character of our home.Throughout the job we were grateful and impressed with the level of communication, thoughtful questions and respect for our home whilst work was underway.Thank you Rohan and Choi!
Mark Stapleton
00:55 18 Sep 20
MIW were wonderful. Plentiful communications, very clear options and utterly courteous. No pressure at all! They offered advice which we took and protected everything from the floors up. No service provider has ever given me the photos of progress and messages that MIW did. And follow up service without request! Plus they finished early. Can you tell I’m pleased?Mark Stapleton
Ruth Medd
03:54 17 Sep 20
A whole of house paint. This is the second time Men in White have painted all through.As usual, an impeccable outcome. great attention to detail and support for our hopefully interesting color scheme. MIW have delightful, hard working staff who enjoy doing a good job.
Libby Anderson
01:28 31 Aug 20
Rohan and his team did a fantastic job. They were able to quote and then complete the work to a very high standard in the time period I gave them. They were a great help to me, during a period of moving house. I would highly recommend them.
Courtney Tallon
06:20 17 Aug 20
On behalf of Wylie's Baths:Rohan and his team did a great job painting our exterior poolside panels at Wylie's Baths in Coogee. We were very impressed with his solution-oriented approach to unforeseen complications of the job. From quoting, to colour selection, to site establishment, to touch-ups and clean up- communication was frequent, clear, and consultative. We also had a strict deadline, which Rohan and the team ensured was met (working around wet weather and on weekends to complete the job). The guys were super friendly and professional, with great attention to detail (using mirrors on the last day to ensure that the bottoms of all the surfaces were fully covered). We are very happy with the finished work from Men In White and would definitely recommend their services.
Mark Clayton
05:50 30 Jul 20
Can't go past Men in White for a body corporate job! I help manage the body corporate of a large apartment block in Darlinghurst/Rushcutters. Rohan/Men in White have been painting our apartment block for many years now and have done an outstanding job! Diligent, attentive, polite, and work very well in a busy block with many tenants. Like all large blocks, we couldn't yet repaint the whole thing in one go. Men in White were great painting areas that we wanted to fix up now. And we slowly update area by area when ready. Our block also required specialist works with water damaged brick fences (north facing) and they were excellent. Looks brand new after extensive prep work done, when other painters would have done a light scrape and just painted over the top! And I can't recommend Rohan highly enough as a manager of the project. It takes a lot of work to coordinate repainting of front doors of 45 units. Contacting each tenant and follow up to get access etc.
Fiorella Di Santo
23:54 26 Jul 20
I've engaged Men in White for several painting jobs at my Paddington terrace and they always deliver an exceptional standard of work. The team are meticulous, professional and no request or last minute adjustment is ever too difficult. Rohan provides good practical support and advice throughout and regular updates on progress of the work. You are in good hands with Rohan and the team and I have no hesitation in recommending them. Fiorella
Peter Larmour
01:57 21 Jul 20
Rohan delivers a very high quality service with huge attention to detail. He has the experience and intelligence to anticipate issues that might arise once the work begins. So we were confident in getting out of the way for a few days, and returning to find the unit has been transformed, and no misunderstandings to resolve. I would very strongly recommend himpeter
Michael Murphy
23:56 01 Jun 20
Big thanks to Rohan and Shen and the team who transformed a set of pretty ordinary stars into something really special. Rohan communicated very well upfront and throughout the process as well as being on-site throughout the planning, masking and painting. Shen and his colleagues did a masterful job with impressive attention to the smallest of details. The job was competed on time and the place was left spotless. I'd recommend Rohan and the team if you require a bespoke solution to stairs and general renovation.
Graham Steele
01:58 12 Apr 20
Rohan and his team sanded and painted a dark wooden entrance hall ballastrade a beautiful off-white, then sanded, colour matched, stained and varnished the stair treads. A very difficult job to match the parquet flooring . The result is stunning, 10/10, thanks very much Rohan.
Bruce Robertson
03:22 03 Jan 20
Great job guys. The attention to detail from Rohan and his team was excellent - quick and efficient too. Thanks again!
Giovanna J
21:14 29 Oct 19
Fantastic & seamless job done painting my rooms. Thank you to Rohan, William & Choi, it was a pleasure to work with you! Great communication, punctual & 5 star professional service. Super happy with the results & recommend highly. Thank you 🙏
Erin Bennett
23:08 28 Oct 19
Great service! Very happy with the job the team did.
Bernie B
23:30 21 Oct 19
Thank you Rohan for the wonderful service from you and the great team. Our house looks amazing from the front and the main rooms with the ornate ceilings are beautifully restored. Great team, great professionalism and excellent service. Always prompt with responses for any comms and prompt with service. One of the best tradies that we’ve ever engaged!!
Karen
01:49 19 Oct 19
Thank you Rohan, Jay and Karl. Extremely happy with the painting of my terrace facade. Prompt, efficient, clean and very thorough. My bright yellow front door is amazing! I would have no hesitation recommending them for all your painting requirements.
Bruce Welch
12:19 09 Oct 19
We engaged Men in White to paint the outside of our 1886 free-standing house. This was a special project because the job involved using Porter’s Mineral Paint on the rendered walls which we had already completely stripped of old paint. The preparation by the painters was critical and the result is truly stunning. Rohan communicated throughout both verbally and with written updates (with photos) using Evernote. I hadn’t used Evernote before but I found it really helpful. We were surprised at Rohan’s professionalism and patience; this was very important to us. His team were great too and we really want to thank them for bringing our home back to life. We have been here 41 years and this is the first time we have had it painted. Our 1886 house looks new again!
Fiona Robards
23:12 25 Aug 19
Professional, high quality, reliable. Thanks guys my place looks fabulous! The chocolates are delightful too. 😊👍🏼💐
Ross Calc
22:07 17 Aug 19
Rohan and his team just completed a complete paint of our apartment. Having had very mixed success with tradespeople in the past, I was concerned whether I had chosen the right team. After dealing with Rohan initially I could see he was a skilled communicator, something lacking in many companies. Once things got underway I relaxed more, knowing that when issues did arise, it was not going to be difficult to sort. No one is perfect, but overall I think they did a great job, and the communication was spot on. Well done!
Camillo Lamanna
02:56 14 Aug 19
Painted two rooms for us last month - very happy with results. From start to finish, Rohan and his team were incredibly professional, helpful, and careful. Couldn't recommend more highly.
Geoff Ball
06:51 30 Jun 19
Recently Rohan and his team completed their 2nd painting project for us. As on the first occasion we were thrilled with the faultless result. We have an old terrace which had been unloved for many years & the care, consideration, understanding of our requirements combined for a beautiful result. Along with the respectful attitude from all in the team, we couldn’t be happier & will most certainly contact them for any future work.Jane & Geoff
Sarah Edelman
08:41 23 Jun 19
Rohan organised a professional team. Very thorough, consultative throughout the process, did an excellent job.
Marilyn Smith
06:22 24 May 19
Rohan and his team were great to deal with. Both the lead up to the painting and during the painting.Rohan was very generous with his time whilst we were deciding what to do and what colours to choose. He brought out samples of three colours before we made our final decision. This was very helpful.The painters were very professional and polite to have in our home.Thank you so much Rohan.
Elizabeth Heusler
05:39 12 May 19
Rohan and his team went above and beyond on the project for our large strata property. He sent updates and progress pics and showing professionalism and patience dealing with our Strata Committee.
Lynne Robinson
01:03 29 Apr 19
Roahan & his team recently painted our apartment & from the planning stage right through to the completion of the work Men in White were thoroughly professional & a pleasure to work with. They accommodated our request to do the painting while we were away & we came home to a beautiful clean apartment. I would highly recommend them.
Daniel Wainwright
09:04 17 Feb 19
We asked Rohan to remove some existing lead paint and repaint the outside of our house. He was a pleasure to deal with and he and his team were consummate professionals throughout, and they did a great job. Would highly recommend Men in White to anyone and everyone.
Peter Smith
02:23 11 Feb 19
We recently engaged Rohan and the team from Men In White (MIW) to fully repaint our apartment at Surry Hills. From the outset Rohan was very professional and showed a genuine interest in what we wanted to achieve. Rohan’s attention to detail is at the very upper end of the scale being very meticulous and thorough. Rohan kept in frequent contact with us throughout the job providing regular updates and confirming details which was great for us given we were not on-site. The MIW team did a very professional job in all aspects including the job preparation, the actual painting and the all important clean-up. We are very happy with the result and the professional way in which the MIW team handled themselves. We have no hesitation in recommending Rohan and his team from Men In White and would certainly use them again.
Louisa Nocera
00:00 21 Jan 19
Rohan and his team recently completed interior & exterior painting on our commercial property and we are thrilled with the result. Rohan was wonderful to work with and impressed me with his eye for detail and his considerate approach to everything. Before commencing, he gave us a detailed timeline of how the job would run and we received daily updates during the painting process. Mark and the team (Dave, Tony, Ken and Sam) were hardworking, skilful and respectful with our property. Everything was seamless from start to finish and the results were outstanding. I cannot recommend Men In White highly enough and will definitely use them again in the future.
Kim F
02:54 03 Oct 18
I can highly recommend working with Rohan. He had great communication skills, was pro-active and thorough, offering us a variety of solutions to the job at hand. I look forward to working with him again in the future.
Michele Marshall
01:37 10 Jul 18
Could not have asked for better service. Best painters I have come across. They have such attention to detail and willing to listen to the client and their requirements. Follow up was perfect with the end product looking great. Excellent clean up also. Highly recommended!
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Men in White is an award winning paint specialist based in Randwick.

We are your trusted painting professionals in the East, Inner West and Lower North Shore of Sydney.

We have been in business for almost two decades and care for every job as if it was our own home.

Latest posts

Darlington Terrace – Lead paint remediation

Master Painters Awards for Excellence 2020 Winners

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Rohan Calvert

PO Box 336
Randwick NSW 2031

(02) 9326 4242

info@meninwhite.com.au

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